All safari participants should read and understand the following information explaining the Terms and Conditions of Born Free, Inc.
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Travel Agents can provide invaluable assistance and information that cannot be obtained in this brochure. Born Free has excellent long-standing relationships with experienced agents who sell African safaris. We would be pleased to work with your agent or refer you to a professional travel agent in your area.
What Is Included & Not Included In The Tour Price
Each tour has a separate list of what is included in the package. If you have any questions of the inclusions, please call our offices. Details will also be outlined in your travel service contract.
Reservations And Registration
Born Free requires a US $500 per person deposit to confirm your safari, with balance generally due ninety days prior to your departure date. Upon deposit you will receive a “Travel Service Contract” with a schedule of payments for your particular trip. In some cases additional deposits may be required, such as the Gorilla Trek or certain Botswana safaris. Reservations will be cancelled, with full loss of deposit, if final payment is not received by the due date. Changes to existing reservations will result in a US $25 administrative charge, and any changes made within sixty days of tour date will be charged at cancellation penalties outlined. Documentation is sent approximately two weeks prior to your travel date. If your reservations are made within 60 days of departure, the entire amount in the form of a cashier’s check or credit card is to be submitted at the time of reservations and confirmation. If you are making your reservations within 45 days of departure, you must pay in full by cashier’s check or bank transfer plus a nonrefundable fee of $75 per person for expedited services. Your travel service contract will show any variations of these terms.
Born Free, Inc. trip & cancellation policies apply in every instance, without exception. A Travel Insurance Protection Policy will be available through the Born Free office, or through your travel agent. All cancellations must be made in writing to Born Free, Inc. As a general guideline, cancellation fees imposed are based on number of days prior to departure:
91 days or more – $500 per person 90-60 days prior – 30% of tour cost
59-31 days prior – 50% of tour cost 30 days or less – 100% of tour cost
Certain suppliers have higher cancellation fees. These fees will be outlined on your personal “Travel Service Contract,” or on request they can be given at time booking inquiry. Refunds will depend on recoverable monies that are secured from the overseas travel suppliers. Cancellation fees can be as much as 100% of the tour cost. Once a tour is in progress, no refund will be made for less than three consecutive days of missed services such as unused sightseeing or meals. Cancellations or rescheduling for any uninsured incident will be assessed at the time of occurrence. The above fees are in addition to any airline enforced fees or unrecoverable fees associated with high season travel.
Special Note: If you cancel your safari prior to paying all monies due Born Free (at the time of said cancellation), those monies will still be due to Born Free, Inc. and the above cancellation fees will apply. If you have purchased trip cancellation and interruption insurance you may be covered for any loss of funds.
All Airline Change Cancellation Fee To Be Assessed Separately.
Born Free will include an application for Travel Insurance with your initial invoice. The coverage is highly recommended and in some cases travel insurance may be mandatory. Pre-existing medical conditions can be covered if your insurance payment is received with 10 days of your initial trip deposit. In the event that you would have to cancel your travel plans, travel insurance can protect you against the high cancellation fees. You will be sent an insurance application upon enrollment.
Airfares are quoted at the time of booking/inquiry and do not include tax. Taxes are subject to last minute change. Airlines will not be held responsible for any act, omission or events during the time passengers are not on board their planes or conveyances. Airline schedules are subject to change without prior notice, at the sole discretion of the issuing carriers. Flights are occasionally subject to overbooking or cancellation. If this occurs, prior to the date of departure, Born Free will do all possible to secure alternate means of travel without additional cost to the traveler. However, in some cases this may not be possible. If an airline change or cancellation occurs upon attempted departure it is up to the traveller to coordinate with the airline alternate means of travel to the safari destination. Born Free, Inc. cannot be held responsible for denied boarding or cancelled flights, or for the costs incurred, or monies not recovered for missed land arrangements. All and any costs due to airline delays and changes are to be borne by the traveller.
Participation In Activities
There are certain activities furnished by independent suppliers that have a degree of danger. Some of these activities entail various inherent risks. You must follow the directions given by suppliers. This is for you own safety. These activities include but are not limited to: walking, horseback, and elephant safaris, canoeing, rafting, hot-air-ballooning and gorilla trekking. Roads are rough, so persons with bad backs should be aware of these conditions before venturing on safari. It should also be noted that you are going on an African safari and the animals are wild and could cause personal injury. It is essential to follow all the rules of the bush, including never walking alone in the dark. You should be aware that although precautions are taken by the suppliers to guard against such dangers, your safety cannot be guaranteed. Should you elect to participate in such activities, understand that such participation will be at your own risk, and that Born Free, Inc. cannot assume responsibility for your safety.
Independent Suppliers & Responsibility
Born Free, Inc. and their agents purchase many independent services from various international suppliers. Their services include, but are not limited to, accommodations, sightseeing, charter aircraft, food service and land transportation. These suppliers are not affiliated with Born Free, Inc. in any way. Therefore, Born Free, Inc. cannot control their operations, and cannot be held liable for any personal injury or property damage that may occur due to defects or failures of any vehicles, aircraft or other transportation under the control of the independent suppliers, or negligent or arbitrary acts or omissions by the supplier, its employees and others not under the direct control of Born Free, Inc. Born Free, Inc. shall not become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any service due to acts of God, wars- declared or undeclared, acts of governments, civil disturbances, terrorist acts, strikes, thefts, quarantines, customs regulations, defaults, delays or cancellations of flights, dangers incident to land, air and sea travel, or incidents beyond our control. No revisions of the printed itinerary or lodges are anticipated; however, Born Free, Inc. and their associates reserves the right to make changes at any time, for any reason, with or without notice. We will do our best to substitute a comparable experience. If circumstances arise which, in the opinion of Born Free, Inc., warrants the concern for the personal safety of the tour participants, Born Free, Inc. reserves the right to cancel or change the full tour or for any portion of the tour. Born Free, Inc. and their agents cannot be responsible for any services or any portion of the trip that were not made directly by the U.S. Born Free, Inc. offices.
(Per: CST #2036193-40)”California Travel Consumer Restitution Fund” In the event of Born Free, Inc.’s default, you may be eligible for a refund of up to $15,000 from the California Travel Consumer Restitution Fund. If you were located in California at the time of your purchase, you have a right to make a claim against the Fund for a refund of any money paid to Born Free, Inc. that is due because of Born Free, Inc. bankruptcy, insolvency, cessation of operations, or material failure to provide the transportation or travel services sold. The claim must be filed with 60 days (or in some limited circumstances, within one year) after you become aware of your loss. For additional information write to Travel Consumer Restitution Corporation Northridge, Ca. 91325. For travelers located outside of California This the California Travel Consumer Restitution Fund does not cover transaction and you will not be eligible to file a claim against that fund in the event of Born Free. Inc.’s default.” Consumer Protection: The above act forces Born Free, Inc. “to comply with and protect all consumers.”
Holiday/Christmas/New Years Supplements
Holiday/Christmas/New Years Supplements may apply. Please check with a Born Free Safari Specialist for current information.
Payment in full and acceptance of final documentation certifies that you understand and accept the tour conditions set forth above and on all other documentation.